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A metrics-driven approach will help companies with planning, overall project costs and on-time deliveries

2021-06-21

- Katriona Lord-Levins, Chief Success Officer, Bentley

The ?Chief Success Officer? is a new position at infrastructure engineering software development company Bentley, responsible for leading the user and enterprise success teams, which focus on helping users realise their business goals with Bentley technologies. Katriona Lord-Levins was recently appointed as Bentley?s Chief Success Officer and reports to its CEO Greg Bentley.

By ensuring Bentley has established processes to deliver proven outcomes and listen to user needs, Lord-Levins works to make Bentley the solution of choice and create loyal users. She speaks on the new role, its importance and more, in a virtual interview from the US, with SERAPHINA D?SOUZA.