FCC

JCB India inaugurates new dealership facility in Delhi-NCR

2023-09-13

JCB India inaugurated Pasco Earthmovers LLP as its new dealership in Delhi-NCR. Offering JCB India’s full Product Portfolio, the newly inaugurated state-of-the-art facility is set to provide an unmatched customer experience in the Delhi-NCR Region.

With its head office in Faridabad, the dealership is spread across 40,000 sq. ft. It employs close to 160 people which consists of skilled professionals for sales, service and parts. The facility has a 5-bay integrated workshop along with two mobile service vans, a parts van and a LiveLink command centre to ensure best-in-class Customer Experience and Support.

Deepak Shetty, CEO and Managing Director of JCB India, said, “We are delighted to be inaugurating Pasco Earthmovers’ world-class dealership in the Delhi-NCR Region. This new dealership will further enhance the ownership experience of JCB products for our customers. Pasco Earthmovers with its customer-centric approach will play a significant role in supporting Infrastructure development. With the Government's continued focus on the development of infrastructure, our customers and our machines are today supporting in the building of a new India”

The dealership has outlets at Palwal, Sonipat, Kashmiri Gate, and Nangli Poona (West Delhi). It has parts and service outlets every 100 km for the benefit of its customers. It has been made as per the JCB corporate identity guidelines and is equipped with JCB standardised systems and processes.

Shetty further added “Pasco Earthmovers will have the entire range of JCB products in India, thus customers can avail of all JCB product options and services in one place.”

The facility’s state-of-the-art fully operational LiveLink command centre will enable 24x7 fleet management support to the customers. JCB LiveLink, an advanced telematics technology delivers real-time information to increase site efficiency and improve productivity. It gives information on the Service, Operations and Security of JCB machines, through which JCB has radically changed and improved the customer experience of its machines.