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WisdomNext to advance generative AI for Tata Consultancy Services

2024-06-11

Harrick Vin, the Chief Technology Officer at TCS, mentioned that GenAI is an evolving technology during the announcement of the launch of TCS WisdomNext, a platform consolidating multiple generative artificial intelligence (GenAI) services. The company disclosed that this platform enables organisations to swiftly embrace next-generation technologies within regulatory frameworks and at reduced costs. It was further revealed that the platform would be integrated into the newly-established AI.Cloud unit of TCS.

Additionally, the platform incorporates software-as-a-service (SaaS) features, allowing customers to compare various GenAI models from different vendors, conduct real-time experiments with different models, and assess cost parameters. According to the company's senior management, approximately 100 customers have been exposed to the platform, which has been under development for nearly three quarters.

During the testing phase, TCS utilised this platform for several of its major clients. Examples include expediting sales processes for a US-based outdoor advertising company by providing real-time inventory availability and quote generation integrated with maps, enhancing productivity and efficiency in the application migration and modernization lifecycle for a prominent American insurance provider, and improving customer experience through a smart mortgage assistant for a leading bank in the UK.

The CTO of TCS, Harrick Vin, remarked that GenAI remains an evolving technology, with methodologies also undergoing evolution.