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SITA Implements Smart Path Technology

2024-09-25

The technology includes Smart Path, Passenger Flow Management (PFM), and Face Pods, enabling passengers to pass through airport checkpoints using facial recognition instead of traditional boarding passes. This contactless approach is expected to significantly reduce waiting times and create a seamless travel experience.

DigiYatra was launched at Visakhapatnam Airport and includes airports in cities like Ranchi, Bhubaneswar, Indore, and Goa. The initiative is set to expand to 28 airports, covering 90% of domestic travelers. In 2023 alone, over 20 million passengers used the DigiYatra platform.

The collaboration between SITA and AAI is part of India’s larger strategy to digitalize its airports. Sumesh Patel, President of APAC at SITA, emphasized that this technology will improve airport infrastructure as India’s aviation sector continues to grow. The partnership aims to boost operational efficiency, meeting the increasing demand for air travel in the country.

SITA's long-standing relationship with the Indian government began in 1952, and it continues to align with the "Make In India" initiative by enhancing its services to support the modernisation of India’s aviation infrastructure.