Bartronics Extends SLA With Maharashtra Gramin Bank

Bartronics India Limited has entered into a long-term Service Level Agreement with Maharashtra Gramin Bank to strengthen and expand the bank’s rural banking correspondent and customer outreach network across its operational regions.

The agreement marks a key milestone in the seven-year association between Bartronics India and Maharashtra Gramin Bank and reflects the bank’s continued focus on advancing financial inclusion. Over the years, Bartronics has supported the bank in expanding access to formal banking services through account opening, transaction-led engagement and the delivery of social security and government benefit schemes via on-ground correspondent networks.

Currently, Bartronics manages approximately 350 banking touchpoints for Maharashtra Gramin Bank, serving rural and semi-urban communities through secure, technology-enabled and process-driven service frameworks. Under the renewed agreement, the company plans to scale the correspondent network from around 350 to nearly 600 touchpoints in a phased manner, with a strategic emphasis on deepening last-mile banking penetration.

The expansion is expected to include the addition of around 250 new Customer Service Points and is projected to generate cumulative revenues of approximately Rs 7.3 billion over the next five years, subject to transaction volumes and service adoption.

The programme is also expected to create meaningful employment opportunities through the onboarding of local CSP agents, supervisors and field-level support staff, thereby strengthening entrepreneurship, livelihood creation and access to on-ground banking assistance across the bank’s operational areas.

Through this engagement, Bartronics will continue to support Maharashtra Gramin Bank’s financial inclusion and customer outreach initiatives by facilitating a wide range of essential financial services. These include account opening, cash deposits and withdrawals, fund transfers, remittances, Aadhaar-enabled payment services, enrolment under government social security schemes and financial literacy programmes for grassroots communities.

Commenting on the development, Mr N Vidhya Sagar Reddy, Managing Director of Bartronics India Limited, said the expanded engagement with Maharashtra Gramin Bank builds on a long-standing association and reflects the company’s operational strength and field execution capabilities. He added that the mandate will help deepen access to secure, technology-enabled banking services across rural Maharashtra while creating sustainable livelihood opportunities and delivering measurable social impact.

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