ANDPL launches AI assistant for Dharavi residents

Adani Navbharat Developers (ANDPL), the special purpose vehicle implementing the Dharavi Redevelopment Project (DRP), has launched Dharavi Didi, a 24x7 AI-powered digital assistant to provide residents with official information on the redevelopment programme.

Accessible through video calls, voice calls and WhatsApp, the platform enables residents to obtain information on surveys, eligibility, documentation, rehabilitation and project updates in Hindi, Marathi and English. Support for Tamil, Telugu and Gujarati is planned in the coming months.

According to ANDPL, the initiative is intended to improve access to verified project information and reduce reliance on unofficial sources by providing residents with authenticated responses directly from the project authority.

The company said Dharavi Didi has been designed for ease of use, including for first-time digital users, and complements its ongoing information, education and communication (IEC) outreach programme.

An ANDPL official said the AI assistant allows residents to access official information at any time without waiting for office hours, while supporting transparency throughout the redevelopment process. The platform is also expected to evolve with additional information and services as the project progresses.

The Dharavi Redevelopment Project is one of India's largest urban renewal initiatives, with the AI-based service forming part of efforts to strengthen communication and resident engagement during implementation.

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