FCC

Transport dept adopts tech: E-Challans via digital assistants

2023-08-25

The Transport Department is undergoing a transformation to modernize its operations and simplify the process of collecting fines. They are shifting from manual methods of collecting fines to a digital approach. While the traffic police had already been using digital techniques for issuing fines, the Transport Department had been sticking to traditional manual methods. However, with the passage of time, the Transport Department is now catching up and accepting change.

According to the new system, fines will no longer be gathered manually. Instead, fines will be imposed through the use of Personal Digital Assistants (PDAs), and electronic challans will be given to those who violate rules. An official mentioned that this change will not only increase transparency in the process but also speed up the penalization and resolution of problems with offending drivers and vehicle owners. The electronic challan system is planned to be implemented in all Regional Transport Offices (RTOs) in the state. Motor vehicle inspectors, who will be equipped with PDAs, will impose fines on the spot.

This innovative approach has already been successful in locations such as Delhi, Goa, Maharashtra, and Gujarat, where PDAs have been utilized for fine collection. Currently, around 200 inspectors are operational in 67 RTOs. To make this transition possible, the Transport Department has collaborated with the State Bank of India and a private company to provide inspectors with the necessary tools.

Sources suggest that the electronic challan system will significantly facilitate digital transactions. Previously, inspectors had to manually create check reports and provide physical receipts for each fine, which had to be paid in cash. This often caused inconveniences for offenders who didn't have immediate access to cash. With the introduction of electronic challans, the manual recording of cases will be eliminated. This digital solution will save offenders from having to visit RTO offices to make payments. PDAs will enable transactions through debit or credit cards, and there is also a plan to integrate a mobile application for further convenience.

Also read:
Srinagar gears up for E-bus launch
Green flag to Pavana Valley Villages to Kusgaon Budruk road